IBM Support

MaaS360 Troubleshooting

Question & Answer


Question

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn troubleshooting techniques that you can use to solve common problems that might occur.

Describe the IBM MaaS360 Support model
Open a support case with IBM MaaS360 Support
Enable debug and send logs to IBM MaaS360 Support
Troubleshoot native and secure mail issues
Reset device and MaaS360 passcodes
Troubleshoot basic policy issues
Remediate issues with lost devices
Remediate issues with jailbroken and rooted devices


Duration: 1 Hour
Follow the link in related information to view the course on the IBM Security Learning Academy

Answer

The Security Learning Academy is a full service learning platform, providing various training objects and instruction options.

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Document Information

Modified date:
07 July 2020

UID

ibm11093360

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