IBM Support

MaaS360 Transitioning from Google Sync

News


Abstract

Starting in Fall of 2024, Google Workspace accounts will no longer support Google Sync. Google recommends you begin to transition your organization from Google Sync.

Content

Google Workspace clients who use MaaS360 Secure Mail currently rely on Google Sync services to allow users to synchronize their work or school email, contacts, and calendars. With the discontinuation of Google Sync services, users may encounter synchronization issues with Secure Mail, Contacts, and Calendars. MaaS360 advises Google Workspace users who rely on Google Sync to switch from Secure Mail to Gmail to prevent connectivity problems.

To identify which devices in your organization are using Google Sync, access your Google Admin console and navigate to Devices > Mobile & Endpoints > Devices. At the top of the page, click + Add a filter and select Type > Google Sync.

For specific transition dates, please refer to Google Workspace Updates.

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Document Information

Modified date:
14 June 2024

UID

ibm17154090