IBM Support

"The lookup table is missing" error when importing CSV file - caused by problem with GL spec and lookup tables

Troubleshooting


Problem

User opens 'Import from Flat Files'. User chooses 'Import Specification' and browses for import file (CSV file). User clicks "Start". An error message appears.

Symptom

image 5355
Information
The lookup table is missing
[OK]
 
TIP: For more details, see attached file.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m0z000000Gmx2AAC","label":"Error"}],"ARM Case Number":"TS004012811","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1041123

Document Information

Modified date:
08 May 2025

UID

swg21366715