Troubleshooting
Problem
User opens 'Import from Flat Files'. User chooses 'Import Specification' and browses for import file (CSV file). User clicks "Start". An error message appears.
Symptom

Information
The lookup table is missing
[OK]
The lookup table is missing
[OK]
TIP: For more details, see attached file.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m0z000000Gmx2AAC","label":"Error"}],"ARM Case Number":"TS004012811","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1041123
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Document Information
Modified date:
08 May 2025
UID
swg21366715