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Logon to Analyst failed through the Analyst Excel Add-in

Troubleshooting


Problem

In Analyst Excel Add-in click Analyst - Logon. Expect to see Analyst launch but nothing happens.

[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst ExcelAddIn","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Planning - Analyst ExcelAddIn 7.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst ExcelAddIn","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Historical Number

1028428

Document Information

Modified date:
09 May 2025

UID

swg21346610