Troubleshooting
Problem
Data protection for Virtual Environments: VMware login attempts fail with an ANS9365E VMware vStorage API error. Details show and API error reporting SOAP fault.
Symptom
Users will be able to log into the OS with the domain account created to run backups as well as run the set password command on the datamover with the account and password. However when the datamover attempts to connect to vCenter it will report an error for the incorrect account or password being used.
[{"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.4;7.1;7.1.1;7.1.2","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21882765