Troubleshooting
Problem
The LoadLibrary function failed for the following reason: The specified module could not be found.
Symptom
SI services do not start up, and the Event Viewer logs show the following errors:
Error MessageThe LoadLibrary function failed for the following reason: The specified module could not be found.
Could not load the Java Virtual Machine.
C:\SC\SI_51\install\jdk\jre\bin\client\jvm.dll
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
NFX10567
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Document Information
Modified date:
06 December 2019
UID
swg21559822