About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Troubleshooting
Problem
When you attempt to load a module view that has sorting enabled, IBM Engineering Requirements Management DOORS Next encounters an error and the module view fails to load.
Symptom
The error message, states that "An error has occurred while processing a server request. the server returned this error code: 400
ID CRRRW7553E: A message that was received from the server indicates an error with no specific handler"
When the message is expanded by expanding "Show Details", then the pertinent part of the message is a Db2 Error relating to Insufficient data. ERRORCODE=-4499, SQLSTATE=08001
The full message is:
Error 400: Bad Request
java.lang.RuntimeException: com.ibm.db2.jcc.am.DisconnectNonTransientConnectionException: [jcc][t4][2030][11211][4.26.14] A communication error occurred during operations on the connection's underlying socket, socket input stream, or socket output stream. Error location: Reply.fill() - insufficient data (-1). Message: Insufficient data. ERRORCODE=-4499, SQLSTATE=08001
java.lang.RuntimeException: com.ibm.db2.jcc.am.DisconnectNonTransientConnectionException: [jcc][t4][2030][11211][4.26.14] A communication error occurred during operations on the connection's underlying socket, socket input stream, or socket output stream. Error location: Reply.fill() - insufficient data (-1). Message: Insufficient data. ERRORCODE=-4499, SQLSTATE=08001
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUVLZ","label":"IBM Engineering Requirements Management DOORS Next"},"ARM Category":[{"code":"a8m50000000Cj0OAAS","label":"DOORS Next-\u003EFilters\/Views"}],"ARM Case Number":"TS012483734","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.2"},{"Product":{"code":"SSPRJQ","label":"IBM Engineering Lifecycle Management Base"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSF34G","label":"IBM Engineering Lifecycle Management Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Engineering Requirements Management DOORS Next
Component:
DOORS Next->Filters/Views
Software version:
7.0.2
Document number:
6966566
Modified date:
29 March 2023
UID
ibm16966566
Manage My Notification Subscriptions