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'The list of certificates available in the Windows-MY KeyStore could not be read' error when checking out a stream in RTC

Troubleshooting


Problem

Attempts to checkout a stream in IBM Rational Team Concert(RTC) eclipse client results in the error 'The list of certificates available in the Windows-MY KeyStore could not be read. '

Symptom

Checking out a stream in RTC Eclipse Client results in the error:

!ENTRY com.ibm.team.repository.client.login.KeyStoreLoginInfo 1 800 2014-03-17 12:09:43.354
!MESSAGE CRJAZ1887I The list of certificates available in the Windows-MY KeyStore could not be read. If you'd like to access the certificates from that keystore, make sure that you are running with a JVM that supports reading from that keystore.
!STACK 0
com.ibm.team.repository.transport.client.AuthenticationException: Error initializing the keystore.
at com.ibm.team.repository.client.login.KeyStoreLoginInfo.loadKeyStore(KeyStoreLoginInfo.java:212)
at com.ibm.team.repository.client.login.KeyStoreLoginInfo.initializeKeyStore(KeyStoreLoginInfo.java:166)
at com.ibm.team.repository.client.login.KeyStoreLoginInfo.getKeyStore(KeyStoreLoginInfo.java:123)
at com.ibm.team.repository.client.login.KeyStoreLoginInfo.collectAliases(KeyStoreLoginInfo.java:80)
at com.ibm.team.repository.client.login.KeyStoreLoginInfo.getAliases(KeyStoreLoginInfo.java:96)
at com.ibm.team.process.internal.rcp.ui.SmartCardLoginInfoUIProvider.getAliases(SmartCardLoginInfoUIProvider.java:94)
at com.ibm.team.process.internal.rcp.ui.SmartCardLoginInfoUIProvider.createAliasList(SmartCardLoginInfoUIProvider.java:88)
at com.ibm.team.process.internal.rcp.ui.SmartCardLoginInfoUIProvider.createContents(SmartCardLoginInfoUIProvider.java:71)
at com.ibm.team.process.rcp.ui.RepositoryCreationPart.createAuthenticationProperties(RepositoryCreationPart.java:326)
at com.ibm.team.process.rcp.ui.RepositoryCreationPart.<init>(RepositoryCreationPart.java:177)
at com.ibm.team.process.rcp.ui.RepositoryCreationPage.createControl(RepositoryCreationPage.java:88)
at org.eclipse.jface.wizard.Wizard.createPageControls(Wizard.java:174)

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Eclipse","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"3.0;3.0.1;3.0.1.1;3.0.1.2;3.0.1.3;3.0.1.5;3.0.1.6;4.0;4.0.0.1;4.0.0.2;4.0.1;4.0.2;4.0.3;4.0.4;4.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21670531

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