Troubleshooting
Problem
Hardware and Software Requirements for IBM Spectrum Protect Linux® x86_64 backup-archive client and API
Cause
Tip: The product now known as IBM Spectrum Protect was named IBM Tivoli Storage Manager in releases earlier than Version 7.1.3. To learn more about the rebranding transition, see Tivoli Storage Manager branding transition to IBM Spectrum Protect.
Resolving The Problem
Hardware and Software Requirements
The following requirement tables detail the minimum supported levels. In general, backup-archive client and API support all operating system service packs and maintenance levels. The tables list any exceptions.
This document is divided into linked sections for ease of navigation. Use the following links to jump to the section of the document that you require:
Version 8.1
| Hardware | |
|---|---|
| System | Systems based on the X86 64-bit processor architecture such as Intel-64 or AMD64 |
| Disk Space | 1.5 GB disk space required to install the client, and all language packs. Note: using the web user interface require minimum 4.4 GB disk space (preferred 9 GB disk space) |
| Memory |
No extra Random-Access Memory (RAM) required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you fulfil. More RAM might be required to run the product. Note: using the web user interface require minimum 4 GB RAM (preferred 8 GB RAM) |
| Software | |
| Communication Protocol |
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| Operating system |
Note: See also IBM Spectrum Protect Linux Backup-Archive client distributions - statement of minimal support
Attention: The operating system kernel in Red Hat Enterprise Linux (RHEL) versions 7.8 and 8.2 is incompatible with the IBM Spectrum Protect backup-archive client journal- based backup kernel extension. If you are running an earlier version of RHEL with journal-based backups, and then you upgrade to RHEL 7.8 or later, or 8.2 or later, then journal-based backup no longer works. This issue is fixed in the backup-archive client version 7.1.8.9 and 8.1.11 on all Linux platforms, see also APAR IT33132 |
| File system | For supported file systems, see: File system and ACL support Supported IBM Spectrum Scale (previously known as GPFS) versions:
Attention: Upgrade to IBM Spectrum Protect backup-archive client V8.1.11 before you upgrade to IBM Spectrum Scale version 5.0.5 or later. See Flash: (Linux only) Upgrade to IBM Spectrum Protect backup-archive client 8.1.11 before upgrading to IBM Spectrum Scale 5.0.5 or later.
|
| Additional Software | |
| The Java™ GUI and Web backup-archive client require Java: JRE 7 or JRE 8 Note:
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| For EXT2/EXT3/XFS access control list (ACL) support, you need the acl package. | |
| Linux kernel 5.2 or later introduces the Ext 4 casefold feature. This feature is not supported for backup and restore operations with the V8.1 backup-archive client. | |
| The image backup and restore functions for LVM2 volumes require libdevmapper.so v1.01 or later. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail. The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper. |
|
| Novell Storage Services (NSS) supported by this client. For NetApp Data ONTAP support, see Backup-archive client supported levels of NetApp Data ONTAP | |
| The snapshot incremental backup functionality for NetAPP and N-Series file servers requires libnsl.so.1 library. If the library is not available, the TIVsm-BAhdw.rpm package installation fails. On RHEL 8, the library is provided by libnsl-2.28 package. On SLES distribution, the library is installed in the default configuration. | |
| IBM Spectrum Scale - Scale Out Backup and Restore (SOBAR) supported. Note:
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| The function mmbackup in the IBM Spectrum Scale V5.0.4 or earlier does not work in combination with the IBM Spectrum Protect backup-archive client V8.1.10. For IBM Spectrum Scale V5.0.4 see APAR IJ22017, for IBM Spectrum Scale V4.2.3 see APAR IJ22035. | |
No automatic client deployment support on:
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No IBM Spectrum Scale (previously known as GPFS) support on:
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The IBM Global Security Kit (GSKit) provides libraries and utilities for Secure Sockets Layer (SSL) or the Transport Layer Security (TLS) communication that are used by IBM Spectrum Protect product components. The GSKit levels included in IBM Spectrum Protect are listed in GSKit levels distributed by IBM Spectrum Protect
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Version 7.1
| Hardware | |
|---|---|
| System | Systems based on the X86 64-bit processor architecture such as Intel-64 or AMD64 |
| Disk Space | 1.5 GB disk space required to install the client, and all language packs. |
| Memory | No extra RAM required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you fulfil. More RAM might be required to run the product. |
| Software | |
| Communication Protocol |
|
| Operating system |
Note: See also IBM Spectrum Protect Linux Backup-Archive client distributions - statement of minimal support
Attention: The operating system kernel in Red Hat Enterprise Linux (RHEL) version 7.8 is incompatible with the IBM Spectrum Protect backup-archive client journal- based backup kernel extension. If you are running an earlier version of RHEL with journal-based backups, and then you upgrade to RHEL 7.8 or later, then journal-based backup no longer works. This issue is fixed in the backup-archive client version 7.1.8.9 and 8.1.11 on all Linux platforms, see also APAR IT33132
|
| File system |
For supported file systems, see: File system and ACL support Supported GPFS versions:
Note:
|
| Additional Software | |
Java GUI and Web backup-archive client require:
|
|
| For EXT2/EXT3/XFS ACL support, you need the acl package. | |
| The image backup and restore functions for LVM2 volumes require libdevmapper.so V1.01 or later. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail. The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper. |
|
Before backup-archive client V7.1.3: to use the Common Inventory Technology components in a pure 64-bit Linux environment, install the following 32-bit runtime support packages:
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Install the following packages to use the backup-archive client for backup or restore VMware virtual machines:
|
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| Novell NSS supported by this client. For NetApp Data ONTAP support, see Backup-archive client supported levels of NetApp Data ONTAP | |
| The snapshot incremental backup functionality for NetAPP and N-Series file servers requires libnsl.so.1 library. If the library is not available, the TIVsm-BAhdw.rpm package installation fails. On RHEL 8, the library is provided by libnsl-2.28 package. On SLES distribution, the library is installed in the default configuration. | |
Journal-Based Backup (JBB) supported on:
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| IBM Spectrum Scale SOBAR supported. Note:
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|
No automatic client deployment support on:
|
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No GPFS file system support on:
|
|
| The IBM Global Security Kit (GSKit) provides libraries and utilities for Secure Sockets Layer (SSL) or the Transport Layer Security (TLS) communication that are used by IBM Spectrum Protect product components. The GSKit levels included in IBM Spectrum Protect are listed in GSKit levels distributed by IBM Spectrum Protect | |
Versions past End of Support (EOS)
- Version 6.4 is past End of Support (EOS). See the V6.4 Client:
- Version 6.3 is past End of Support (EOS). See the V6.3 Client:
- Version 6.2 is past End of Support (EOS). See the V6.2 Client:
- EOS page: TSM 6.2 End of Support 30 April 2015
- Requirements web page: TSM Client Requirements for V6.2, which is past End-of-Support (EOS)
- Version 6.1 is past End of Support (EOS). See the V6.1 Client:
- EOS page: TSM 5.5 and 6.1 EOS April 30, 2014
- Requirements web page: TSM Client Requirements for V6.1, which is past End-of-Support (EOS)
Note:
- The LAN-free client also requires IBM Tivoli Storage Manager for Storage Area Networks (5608-SAN).
- HSM client also requires IBM Tivoli Storage Manager for Space Management. See this page for HSM client requirements: Linux x86 HSM requirements
Client Components Offered
| Administrative | Backup-archive | HSM | API | |||
|---|---|---|---|---|---|---|
| Command line interface | Graphical user interface | Command line interface | Web browser interface | Graphical user interface (Beginning with V7.1.1) |
Command line interface | Interface |
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Related Information
IBM Spectrum Protect Downloads - Latest Fix Packs and Interim FixesNote: includ…
Overview - IBM Spectrum Protect Supported Operating Systems
IBM Support Overview - Tivoli Storage Manager Supported Operating Systems
Featured Documents for IBM Spectrum Protect and Tivoli Storage Manager
IBM Spectrum Protect for Space Management (HSM) - All Requirements Documents
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Document Information
Modified date:
16 April 2021
UID
swg21052223