IBM Support

Linux x86/x86_64 Client Requirements

Troubleshooting


Problem

Hardware and Software Requirements for IBM Spectrum Protect™ Linux x86_64 Backup-Archive and API Client

Cause

Tip: The product now known as IBM Spectrum Protect™ was named IBM Tivoli® Storage Manager in releases earlier than Version 7.1.3. To learn more about the rebranding transition, see technote 1963634.

Overview of IBM Spectrum Protect™ Client and Server supported operating systems and platforms: http://www.ibm.com/support/docview.wss?uid=swg21243309
Overview of IBM Tivoli Storage Manager Client and Server supported operating systems and platforms: http://www.ibm.com/support/docview.wss?uid=swg21994042

Latest Client and Server downloads: http://www.ibm.com/support/docview.wss?uid=swg21239415

Resolving The Problem

Hardware and Software Requirements


In the tables below the minimum supported levels are listed. In general, all operating system service pack and maintenance levels are supported. Any exceptions are noted in the tables below.

Version 8.1
Version 7.1

Version 8.1



Hardware
Operating System
Communication Protocol
System:
Systems based on the X86 64bit processor architecture such as Intel-64 or AMD64

Disk Space:
1.5 GB disk space is required to install the client, and all language packs.

Memory:
No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 12
  • SLES 11
    (including SLES 11 level in Novell OES 11 and OES 2015 details)
  • SLED 11
  • Red Hat Enterprise Linux 7 for Servers & Desktop editions
  • Red Hat Enterprise Linux 6 for Servers & Desktop editions
  • Ubuntu 14.04
  • Ubuntu 16.04


Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 IBM Spectrum Protect server)
Additional Software
  • The Java GUI and Web backup-archive client requires Java: JRE 7 or JRE 8

    • Note: The Web client is supported when running in a Mozilla Firefox browser.
  • EXT2/EXT3/XFS ACL support, you need the acl package.
  • The image backup and restore functions for LVM2 volumes require libdevmapper.so Version 1.01 or higher. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail.
    The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper.
  • No automatic client deployment support on:
    • Ubuntu 14.04
    • Ubuntu 16.04
  • No IBM Spectrum Scale (previously known as GPFS) file system support on:
    • Ubuntu 14.04
    • Ubuntu 16.04
  • The following IBM Spectrum Scale (previously known as GPFS) versions are supported:
    • IBM Spectrum Scale versionSupported on operating systems
    IBM Spectrum Scale 4.2.1 or higher fix pack

    (Beginning with IBM Spectrum Protect™ Backup-Archive Client v8.1.0)
    • SLES 12.1 or higher service pack and maintenance levels
    • RH 7.1 or higher service pack and maintenance levels
    IBM Spectrum Scale 4.2.2 or higher fix pack

    (Beginning with IBM Spectrum Protect™ Backup-Archive Client v8.1.0)
    • SLES 12.1 or higher service pack and maintenance levels
    • RH 7.1 or higher service pack and maintenance levels
    IBM Spectrum Scale 4.2.3 or higher fix pack

    (Beginning with IBM Spectrum Protect™ Backup-Archive Client v8.1.2)
    • SLES 12.1 or higher service pack and maintenance levels
    • RH 7.1 or higher service pack and maintenance levels
    IBM Spectrum Scale 5.0.0 or higher fix pack

    (Beginning with IBM Spectrum Protect™ Backup-Archive Client v8.1.4)
    • SLES 12.1 or higher service pack and maintenance levels
    • RH 7.1 or higher service pack and maintenance levels

  • IBM Spectrum Scale SOBAR is supported.
    Note:
    • On IBM Spectrum Scale 4.2.3 you need at least 4.2.3.5 fix pack.
    • Installation of IBM Spectrum Protect Backup-Archive client and IBM Spectrum Protect for Space Management client in the same (matching) release level is required.
    • For IBM Spectrum Protect for Space Management client requirements see: http://www.ibm.com/support/docview.wss?uid=swg21248771

Version 7.1

Hardware
Operating System
Communication Protocol
System:
Systems based on the X86 64bit processor architecture such as Intel-64 or AMD64

Disk Space:
1.5 GB disk space is required to install the client, and all language packs.

Memory:
No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 12 (beginning with 7.1.2 client)
  • SLES 11
    (including SLES 11 level in Novell OES 11 and OES 2015 details)
  • SLED 11
  • Red Hat Enterprise Linux 7 for Servers (beginning with 7.1.1 backup-archive client)
  • Red Hat Enterprise Linux 7 Desktop (beginning with 7.1.1 backup-archive client)
  • Red Hat Enterprise Linux 6 for Servers
  • Red Hat Enterprise Linux 6 Desktop
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop
  • Ubuntu 14.04 (beginning with 7.1.2 client)
  • Ubuntu 16.04 (beginning with 7.1.6.3 client)


Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 IBM Spectrum Protect server)
Additional Software
  • Java GUI and Web backup-archive client require:
    • prior to 7.1.2.1:
      • Java GUI requires Java: JRE 7
      • The Web client requires the Java plugin that is included in JRE 7
    • beginning with 7.1.2.1:
      • Java GUI requires Java: JRE 7 or JRE 8
      • The Web client requires the Java plugin that is included in JRE 7 or JRE 8.
    Note: The client is supported when running in a Firefox browser with the required plugin.
  • EXT2/EXT3/XFS ACL support, you need the acl package.
  • The image backup and restore functions for LVM2 volumes require libdevmapper.so Version 1.01 or higher. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail.
    The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper.
  • Prior to 7.1.3, to use the Common Inventory Technology components in a pure 64-bit Linux environment the following 32-bit run-time support packages should be installed:
    • with RHEL 7, the compat-libstdc++-33 package is required.
    • with SLES 12, the libstdc++33-32bit package is required
      (note: this package is provided by SUSE Legacy Module, see https://www.suse.com/products/server/features/modules.html).
    • with Ubuntu 14.04, the libstdc++5:i386 package is required.
  • To perform backups or restores of VMware virtual machines using the Backup-Archive Client the following package must be installed:
    • On a SUSE Linux system, the libfuse.so.2 shared object library must be installed. Install the libfuse version 2 package.
    • On Red Hat Enterprise Linux system, the libfuse.so2, libxml2.so, and libexpat.so shared object libraries must be installed. Install fuse-libs version 2 package.
  • No automatic client deployment support on:
    • Ubuntu 14.04
    • Ubuntu 16.04
  • No GPFS file system support on:
    • Ubuntu 14.04
    • Ubuntu 16.04
  • The following GPFS versions are supported:
    • GPFS 3.5.0 or higher fix pack level
    • GPFS 4.1.0 or higher fix pack levels (beginning with backup-archive client 7.1.1)
      Note: RHEL 7 requires GPFS 4.1.0.10 (TL1) or higher fix pack levels
    • GPFS 4.1.1 or higher fix pack levels (beginning with backup-archive client 7.1.3)
      Note: SLES 12 requires GPFS 4.1.1 or higher fix pack levels
    • GPFS 4.2.0 or higher fix pack levels (beginning with backup-archive client 7.1.4.4)
    • GPFS 4.2.1 or higher fix pack levels (beginning with backup-archive client 7.1.6)
    Note: As per APAR IT12256:
    GPFS 3.4.0.4 was supported with 7.1.0 but can no longer be supported with the 7.1.1 and higher client, because of technical reasons. GPFS 3.4 reached End of Support (EOS) in April 2015.
  • GPFS SOBAR requires GPFS 3.5 TL 3 or higher.
    IBM Spectrum Protect for Space Management of the same version as the backup archive client is also required.
    Note: For IBM Spectrum Protect for Space Management client requirements see:
    http://www.ibm.com/support/docview.wss?uid=swg21248771
  • Novell NSS is supported by this client. For NetApp Data ONTAP support see http://www.ibm.com/support/docview.wss?uid=swg21474217
  • Journal Based Backup (JBB) is:
    • supported on RHEL 7 and SLES 12, in addition to previously supported distributions, beginning with 7.1.2 backup-archive client
    • supported on RHEL 7.1 beginning with 7.1.4 backup- archive client


Version 6.4 is past End of Support (EOS). See the V6.4 Client:
Version 6.3 is past End of Support (EOS). See the V6.3 Client:
Version 6.2 is past End of Support (EOS). See the V6.2 Client: Version 6.1 is past End of Support (EOS). See the V6.1 Client: Version 5.5 is past End of Support (EOS). See the V5.5 Client:



Note:


Client Components Offered



Administrative
Backup/Archive
HSM
API
Command Line Interface
Graphical User Interface
Command Line Interface
Web Browser Interface
Graphical User Interface
(until version 7.1.1)
Command Line Interface
Interface 
yes
yes
yes
yes
yes
yes 
yes

Internal Use Only

Old:http://www.tivoli.com/support/storage_mgr/adcllin.htm

Related URL

Latest client downloads

Overview Spectrum Protect Operating Systems

Overview TSM Operating Systems

Featured Documents Spectrum Protect

Space Management (HSM) all requirements doc

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Document Information

Modified date:
17 June 2018

UID

swg21052223