Troubleshooting
Problem
During a logon attempt to the File Restore user interface, the logon fails with "The user name or password is not valid. Verify the credentials and log in again."
Symptom
Failed log on attempt to the File Restore user interface.
[{"Product":{"code":"SSERB6","label":"IBM Spectrum Protect for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1.3;7.1.4","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
More support for:
IBM Spectrum Protect for Virtual Environments
Software version:
7.1.3, 7.1.4
Operating system(s):
Linux
Document number:
546129
Modified date:
17 June 2018
UID
swg21979827
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