Resolving The Problem

Source

RETAIN tip: H206180

Symptom

Steps to reproduce the issue:

1. Configure the system with one hard drive.
   
2. Power on the system and install Linux Red Hat Enterprise Linux 6 update 1 and SUSE Linux Enterprise Server (SLES) 11 Service Pack 1 Unified Extensible Firmware Interface (UEFI) mode.
   
3. Complete the installation and make sure that you can start from the operating system normally.
   
4. Restart the system and press F12 under the UEFI Power-On Self-Test (POST).
   
5. The system displays the message: "Boot Failed".
   

Affected Configurations

The system can be any of the following IBM servers:

• System x3500 M4, type 7383, any model
• System x3550 M4, type 7914, any model
• System x3650 M4, type 7915, any model

This tip is not software specific.

This tip is not option specific.

The following system BIOS/UEFI level is affected:

• System x 3550 M4: D7E112JUS

The system has the symptom described above.

Solution

This behavior was corrected in UEFI version 1.20 or later releases.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

• http://www.ibm.com/support/fixcentral/

Workaround

Make sure that the operating system-created start entry is the first option from the Boot Order list.

Users also should be able to start using F1 -> Start Options.

Additional Information

Linux UEFI operating systems do not support default UEFI start-able path (Extensible Firmware Interface (EFI) '\Boot\BootX64.EFI'). This restriction results in users only being able to start from an operating system-created boot entry with an operating system-specific path.