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Links from reports exported to Excel can't open in Chrome

Troubleshooting


Problem

When OpenPages is set to disallow Internet Explorer, and will only use Chrome, links to OpenPages in reports that are saved in Excel will fail to open properly, showing the message that the browser is not supported.

[{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg22017036