IBM Support

Leveraging the Jazz Community on Jazz.net

Question & Answer


Question

Where are the self help resources available for the IBM Rational Jazz-based product community?

Answer

The Jazz.net site is the home of Jazz and the IBM Rational Collaborative Lifecycle Management (CLM) product communities.

Rational Team Concert was the first Open Commercial Software Development product at IBM. The development team continues to plan and develop Rational Team Concert on the Jazz.net site.

Browse and contribute to the User forums. Review the wikis. You can also search for known defects that exist as actual "work items" for the development team.

The following table contains a summary of some of the useful Self-Help options available on the Jazz.net site.

Note: The Jazz.net site requires that you register for a user id and password which is separate from IBM.com.

Jazz.netHome Page for the Jazz.net site.
ArticlesArticles to help you get started with Jazz.
User forumsQuestions and discussions about installing, configuring, and using the Jazz client and server and about extending jazz with new capabilities or Jazz-enabling existing tools.
Deployment wikiThis wiki was established as a single repository for deployment guidance and best practices for customers, IBM Business Partners, and IBM staff beyond the basic product and support documentation.
Team wikiThis wiki is used by the Jazz team to share documents created by the development team.
Project trackingSearch and submit defects for all Jazz based products
IBM Watson IoT Support eGuideAll the support you need is just a click away!

Other sites of interest on IBM.com

IBM Education AssistantA collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
IBM Rational solution for Collaborative Lifecycle ManagementThe Collaborative Lifecycle Management (CLM) Knowledge Center hosted on IBM.com
Rational DOORS Next Generation Knowledge CenterThe Rational DOORS Next Generation Knowledge Center hosted on IBM.com
Rational Team Concert Knowledge CenterThe Rational Team Concert Knowledge Center hosted on IBM.com
Rational Requirements Composer Knowledge CenterThe Rational Requirements Composer Knowledge Centers hosted on IBM.com
Rational Quality Manager Knowledge CenterThe Rational Quality Manager Knowledge Center hosted on IBM.com

Internal Use Only



developerWorksThe IBM developerWorks site contains additional resources for the IBM developer community.

27-Feb-12: Removed Team Blog link and remove 'contribute to the Team Blog' from the Answer section because it is internal.

Team BlogJazz team Blog.

"Browse and contribute to the User forums, contribute to the Team Blog, and review the Team wiki. You can also search for known defects that exist as actual "work items" for the development team."

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Document Information

Modified date:
16 June 2018

UID

swg21319600