Question & Answer
Where are the self help resources available for the IBM Rational Jazz-based product community?
The Jazz.net site is the home of Jazz and the IBM Rational Collaborative Lifecycle Management (CLM) product communities.
Rational Team Concert was the first Open Commercial Software Development product at IBM. The development team continues to plan and develop Rational Team Concert on the Jazz.net site.
Browse and contribute to the User forums. Review the wikis. You can also search for known defects that exist as actual "work items" for the development team.
The following table contains a summary of some of the useful Self-Help options available on the Jazz.net site.
Note: The Jazz.net site requires that you register for a user id and password which is separate from IBM.com.
|Jazz.net||Home Page for the Jazz.net site.|
|Articles||Articles to help you get started with Jazz.|
|User forums||Questions and discussions about installing, configuring, and using the Jazz client and server and about extending jazz with new capabilities or Jazz-enabling existing tools.|
|Deployment wiki||This wiki was established as a single repository for deployment guidance and best practices for customers, IBM Business Partners, and IBM staff beyond the basic product and support documentation.|
|Team wiki||This wiki is used by the Jazz team to share documents created by the development team.|
|Project tracking||Search and submit defects for all Jazz based products|
|IBM Watson IoT Support eGuide||All the support you need is just a click away!|
Other sites of interest on IBM.com
|IBM Education Assistant||A collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.|
|IBM Rational solution for Collaborative Lifecycle Management||The Collaborative Lifecycle Management (CLM) Knowledge Center hosted on IBM.com|
|Rational DOORS Next Generation Knowledge Center||The Rational DOORS Next Generation Knowledge Center hosted on IBM.com|
|Rational Team Concert Knowledge Center||The Rational Team Concert Knowledge Center hosted on IBM.com|
|Rational Requirements Composer Knowledge Center||The Rational Requirements Composer Knowledge Centers hosted on IBM.com|
|Rational Quality Manager Knowledge Center||The Rational Quality Manager Knowledge Center hosted on IBM.com|
Internal Use Only
|developerWorks||The IBM developerWorks site contains additional resources for the IBM developer community.|
27-Feb-12: Removed Team Blog link and remove 'contribute to the Team Blog' from the Answer section because it is internal.
|Team Blog||Jazz team Blog.|
"Browse and contribute to the User forums, contribute to the Team Blog, and review the Team wiki. You can also search for known defects that exist as actual "work items" for the development team."
16 June 2018