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(Legacy Interface): Experiencing issues with uploading a file via Import on a Mac, it states File Upload Failed. What does this mean?

Question & Answer


Question

(Legacy Interface): Experiencing issues with uploading a file via Import on a Mac, it states File Upload Failed. What does this mean?

Answer

The flash player on a Mac has a bug that is not related to IBM Digital Analytics.? Unfortunately, this issue is not one that?IBM Digital Analytics can fix as it's dependent upon the Mac configuration and the flash player.? The below options exist for utilizing the Import application.

1) Obtain your clientID-import credentials from Import > Manage > SFTP accounts and send the files through standard SFTP programs such as a command prompt, WinSCP, FileZilla, etc.? Please contact your technical team if you are experiencing issues with the use of SFTP.

2) Upload via the Import application from a PC.

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Document Information

More support for:
IBM Digital Analytics

Software version:
All Versions

Document number:
751581

Modified date:
08 December 2018

UID

ibm10751581

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