The Launchpad hangs at 41% when you install an IBM Business Process Manager product using the typical installation method in some Microsoft Windows environments.
The following screen capture shows the Launchpad has stopped at 41% complete:
In the Launchpad log files, you find the following lines as the last entry:
1322802963546 I: Running install step 4 of 7 1322802963562 I: Running imcl install 1322802963625 I: id: 184.108.40.206-WS-ATLAS-IFJR41201 220.127.116.11-WS-ATLAS-IFJR41203 18.104.22.168-WS-BPM-IFJR41195 22.214.171.124-WS-BPMPC-IFJR41200 126.96.36.199-WS-WAS-IFPM37925 188.8.131.52-WS-WAS-IFPM43353 184.108.40.206-WS-WAS-IFPM43364 220.127.116.11-WS-WAS-IFPM43561 18.104.22.168-WS-WAS-IFPM45697 22.214.171.124-WS-WAS-IFPM47956 126.96.36.199-WS-WAS-IFPM48489 188.8.131.52-WS-WAS-IFPM49205 184.108.40.206-WS-WAS-IFPM49452 220.127.116.11-WS-WAS-IFPM50399 18.104.22.168-WS-WAS-IFPM51383 22.214.171.124-WS-WAS-IFPM51899 126.96.36.199-WS-WAS-IFPM52125 188.8.131.52-WS-WASND-IFPM50455 184.108.40.206-WS-WASXML-IFPM51341 1322802963625 I: location: C:\IBM\BPM\v7.5 1322802963625 I: repository: http://public.dhe.ibm.com/software/websphere/bpm/repositories/server/bs…...
Note: The Launchpad log file path is specific to your environment. For example: <WindowsTEMP_DIR>/Temp/1/IBM_LaunchPad_BPM_1322801669906/typical_install.log
A typical installation using LaunchPad completes the following tasks:.
- Installs the product
- Installs the recommended interim fixes from the external product repository.
- Creates a profile
After completing the product installation, Lauchpad invokes Installation Manager to download the recommended interim fixes from the external product repository. In some Windows environments, the Installation Manger never gets invoked and the Launchpad keeps waiting for the Installation Manager to complete the operation.
This issue has been identified as a product defect under APAR JR42324
Resolving The Problem
To resolve this issue, see the following sections:
To resolve the problem you stop the Launchpad, complete the interim fix installation, and create a profile manually using the following steps.
- Check the version information using the <BPMinstall>/bin/versioninfo command and make sure the product installation has been completed. You should see that the following packages are installed based on the versioninfo output:
- WebSphere Application Server Version 7.0.0 Fix Pack 19
- WebSphere Application Server Feature Pack for XML
- WebSphere Application Server Feature Pack for SCA (for IBM Business Process Manager Advanced only)
- IBM Business Process Manager Version 7.5.1 product pack
This problem is seen only for certain windows environments with external access to the Internet. You can use a custom installation where the product is installed using the Installation Manger interface and you will not encounter this problem.
You can avoid the problem by installing the patch for the launchpad defect JR42324. Use the instructions documented for the defect JR42324: Launchpad hangs at 41%.
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15 June 2018