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A large database backup fails with I/O error and ACO5422E

Troubleshooting


Problem

The SQL database with large size fails with 'A nonrecoverable I/O error occurred on file "TDPSQL-xxxxxxxx-xxxx:" 995(The I/O operation has been aborted because of either a thread exit or an application request.).'

Symptom

In tdpsql.log:
Backup of DB_NAME failed.
ACO5422E Received the following from the MS SQL server:
An exception occurred while executing a Transact-SQL statement or batch. Read on "G:\MSSQL\DATA\DB_NAME.mdf" failed: 1117(The request could not be performed because of an I/O device error.)

A nonrecoverable I/O error occurred on file "TDPSQL-00002980-0000:" 995(The I/O operation has been aborted because of either a thread exit or an application request.).
BACKUP DATABASE is terminating abnormally. Changed database context to 'master'. (HRESULT:0x80131501)

Read on "G:\MSSQL\DATA\DB_NAME" failed: 1117(The request could not be performed because of an I/O device error.)
BACKUP failed to complete the command BACKUP DATABASE DB_NAME.

 

Document Location

Worldwide

[{"Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"ARM Category":[{"code":"a8m0z00000006lOAAQ","label":"Data Protection (DP)-\u003EMicrosoft SQL"}],"ARM Case Number":"TS004464730","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.4"}]

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Historical Number

TS004464730

Document Information

Modified date:
25 April 2021

UID

ibm16402569