Troubleshooting
Problem
ObjectServer has been configured to use SSL using a signed certificate. The relevant certificates (signer certificates) have been uploaded into the Impact truststore but the connection test in the DSA configuration UI fails
Symptom
impactserver.log contains the following exception
Caused by: java.util.concurrent.ExecutionException: java.sql.SQLException: JZ006: Caught IOException: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.j: KeyUsage does not allow key encipherment
[{"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Netcool\/Impact","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.1.1;7.1.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21972444