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JVM terminated - Exit code=13 when starting CCRC

Troubleshooting


Problem

This technote explains why the error []JVM terminated. Exit code=13[] occurs while attempting start the IBM® Rational® ClearCase® Remote Client (CCRC) on Microsoft® Windows®, UNIX® or Linux®.

Symptom


Attempts to start CCRC reports the following error:

JVM terminated.  Exit code=13

The following sample scenario was taken from Windows:

  1. Successfully installed the updated version of v6 CCRC (version 6.14.11) with no errors.
  2. Attempts to start CCRC result in the following error:

    JVM terminated.  Exit code=13

    C:\Program Files\...\CCRC\startup.jar org.exlipse.core.launcher.Main


Note: All previous installations of CCRC operated as expected.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ClearCase Remote Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.16;7.0;7.0.0.1;7.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21255076