Troubleshooting
Problem
If SSL is enabled and the proxy.key file has insufficient permissions, a Cognos Analytics user cannot open Jupyter Notebooks.
Symptom
- An error page is shown instead of the Notebook editor and viewer
- Headless and scheduled runs do not execute successfully
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"Installation","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.1.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
06 May 2025
UID
ibm11171186