Troubleshooting
Problem
Job started by a RUN TASK fails, problems initializing kernel32.exe
Symptom
RunTask Jobs like...
CMD(\\Whatever\procs$\DEL_FILE.BAT xyz.tst)
...fail if the account Connect:Direct was logged in during setup is not an administrative account.
A user RUNTASK step completed. Exit code = &ECOD
On the server appears a pop up windows with a message problems initializing kernel32.exe
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRRVY","label":"IBM Sterling Connect:Direct for Microsoft Windows"},"ARM Category":[{"code":"a8m0z000000cwUZAAY","label":"ABEND"},{"code":"a8m0z000000cwUgAAI","label":"CONFIGURATION"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]
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Document Information
More support for:
IBM Sterling Connect:Direct for Microsoft Windows
Component:
ABEND, CONFIGURATION
Software version:
All Versions
Operating system(s):
Windows
Document number:
182859
Modified date:
14 October 2024
UID
swg21543085
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