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JDBC pool Connection Exception

Troubleshooting


Problem

error found in logs : [2016-05-18 15:16:49.685] ERROR [1463577409684] [jcc][t4][2013][11249][3.63.75] Connection authorization failure occurred. Reason: User ID or Password invalid. ERRORCODE=-4214, SQLSTATE=28000

Symptom

error found in logs : [2016-05-18 15:16:49.685] ERROR
[1463577409684] [jcc][t4][2013][11249][3.63.75] Connection
authorization failure occurred. Reason: User ID or Password invalid.
ERRORCODE=-4214, SQLSTATE=28000

2016-05-18 16:56:26.005] ERROR 000000000000 GLOBAL_SCOPE
[LightweightJDBCAdapter] Error executing sql query "select count(*)
dup_cnt from SARS_EDI.SARS_EDI_DUP_SLA_CHECK where (EDI_TYPE = ?) and
(EDI_KEY = ?) and (CREATE_TS > (Current_Timestamp - ? MINUTE))".
SQL Error Code: 0
SQL State: null
com.sterlingcommerce.woodstock.util.frame.jdbc.JDBCConnectionException:
com.sterlingcommerce.woodstock.util.frame.jdbc.JDBCConnectionException:
[XAHelper].getNonXAConnection: Got null back instead of a valid
connection

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2;5.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21983608