IBM Support

JBoss: IBM FileNet ISRA Sample does not allow a connection using hostname

Troubleshooting


Problem

Image Services Resource Adapter (ISRA) Sample allows use of "localhost" but not .

Symptom

On a local server (hostname = w2k3isra) where JBoss and ISRA/ISRA Sample are deployed, the User is able to access the ISRA Sample using localhost such as:

http://localhost:8080/ISRA

However when trying to connect using <hostname> such as:

http://w2k3isra:8080/ISRA

the behavior is that the URL was unreachable or the Web server was unavailable. The following is the behavior observed when using Internet Explorer (IE) 8 on the host w2k3isra:

- The error "Internet Explorer cannot display the webpage" is displayed.
- When the "More information" link is clicked, "res://ieframe.dll/dnserrordiagoff.htm#" is displayed on the IE Address entry field.




[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Image Services Resource Adapter","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
30 April 2025

UID

swg21578675

Page Feedback