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JazzSM DASH - UI will not load. Browser returns: "Secure Connection Failed... PR_END_OF_FILE_ERROR"

How To


Summary

When attempting to access Jazz for Service Management (JazzSM) - Dashboard Application Services Hub (DASH) the browser seems to hang and then eventually returns:

"Secure Connection Failed
An error occurred during a connection to [DASH host]:16311. PR_END_OF_FILE_ERROR
..."

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"ARM Category":[{"code":"a8m500000008bscAAA","label":"DASH-\u003EDASH UI Services - Console UI Category"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
07 April 2020

UID

ibm16172725