Troubleshooting
Problem
This document provides info about "Unable to load BODYSTRUCTURE"
Symptom
Using Email Listener in Maximo, you may see some issues where email are not properly processed and the log file shows some error. You are not able to fix the error by restart the listener or repairing the Notes mailbox :
[ERROR] [MEA_server4] [CID-CRON-71897] Could
not extract e-mail contents from message object. (psdi.common.emailstner.EmailListnerTask 1811)
javax.mail.MessagingException: Unable to load BODYSTRUCTURE
Is there any know reason for "Unable to load BODYSTRUCTURE" ?
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"E-Mail Listener Config","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21986581
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