Troubleshooting
Problem
java.net.UnknownHostException ocsp.verisign.com exceptions are generated when opening applets such as the Process Designer, Process Configuration Console and Process Administrator and there is no Internet access
Symptom
In the java console trace, an exception similar to the following is generated
security: Revocation Status Unknown
com.sun.deploy.security.RevocationChecker$StatusUnknownException: java.net.UnknownHostException: ocsp.verisign.com
at com.sun.deploy.security.RevocationChecker.checkOCSP(Unknown Source)
at com.sun.deploy.security.RevocationChecker.check(Unknown Source)
at com.sun.deploy.security.TrustDecider.checkRevocationStatus(Unknown Source)
at com.sun.deploy.security.TrustDecider.getValidationState(Unknown Source)
at com.sun.deploy.security.TrustDecider.validateChain(Unknown Source)
....
[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21652006