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java.lang.UnsatisfiedLinkError on library jnativesoamapi_7.1.0

Troubleshooting


Problem

When you run a java client application from client host, you may encounter the following console output error : java.lang.UnsatisfiedLinkError: The Symphony API could not complete its static initialization because it was unable to load some of its dependencies. An attempt was made to load both the 32-bit version (jnativesoamapi_7.1.0) and the 64-bit version (jnativesoamapi_7.1.0_64) of its dependent libraries. In most cases, failure to load both of these libraries is a symptom of an incorrectly configured environment. Ensure your environment is configured correctly. Cause: java.lang. UnsatisfiedLinkError: D:\IBM\Sym71Compute\soam\7.1\w2k3_x64-vc7- psdk\lib64\jnativesoamapi_7.1.0_64.dll: The operating system cannot run %1 Therefore, the java client stops running and exits.

Symptom

When running java client application, the client initially tries to load the dependency libraries of jnativesoamapi_7.1.0, but it fails at some point.

[{"Product":{"code":"SSZUMP","label":"IBM Spectrum Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"SOAM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.0","Edition":"Advanced","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 June 2018

UID

isg3T1026016

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