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java/lang/OutOfMemoryError error message when deploying IBM Content Navigator

Troubleshooting


Problem

When deploying IBM Content Navigator (ICN), the deployment fails and the error shown below appears in the ICN configuration and deployment console.

Symptom

java/lang/OutOfMemoryError

Cause

This error may occur if the heap size in IBM Websphere (WAS) is too low.

Resolving The Problem

Depending on the operating system, increase the maximum heap size in the wsadmin.sh or wsadmin.bat file.

Generally the wsadmin file is located in the following folder:
\IBM\WebSphere\AppServer\bin

The default maximum heap size is 256 megabytes (Xmx256m):
PERFJAVAOPTION=-Xms256m -Xmx256m -Xquickstart

To avoid the error, the maximum heap size can be increased to 512 megabytes (Xmx512m):
PERFJAVAOPTION=-Xms256m -Xmx512m -Xquickstart

Make a backup of this file before making any changes.

[{"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"2.0.3;2.0.2.4;2.0.2.3;2.0.2.2;2.0.2.1;2.0.2","Edition":"","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]

Document Information

Modified date:
17 June 2018

UID

swg21696494

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