Java runtime not found while installing Pack for InfoSphere Information Server

Troubleshooting

Problem

While installing a Pack for InfoSphere Information Server on zLinux (Linux on System Z), the installer exits with the following message: No Java Runtime Environment (JRE) was found on this system.

Symptom

Installation exits with the following message: No Java Runtime Environment (JRE) was found on this system.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Pack","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.5.0.1;4.3.2.3;4.3.2.2;4.3.2.1;3.2.2.1;3.2.1.1;2.2.2.1;1.6.1.1;1.5.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Was this topic helpful?

Document Information

More support for:
IBM InfoSphere Information Server

Software version:
6.5.0.1, 4.3.2.3, 4.3.2.2, 4.3.2.1, 3.2.2.1, 3.2.1.1, 2.2.2.1, 1.6.1.1, 1.5.0

Operating system(s):
Linux

Document number:
430563

Modified date:
25 April 2025

UID

swg21512630

IBM Support

Tips