Troubleshooting
Problem
Java applets in IBM ECM web clients may not work in FireFox 42 or higher.
Symptom
Java applets used to track files, print, and send emails, for example, may hang or fail to start. The problem can occur with any Java applet and continue to occur with future versions of Java.
Environment
The problem occurs in FireFox 42 or higher.
Resolving The Problem
Choose one of the following options to resolve the problem:
- Use Internet Explorer.
Related Information
[{"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF022","label":"OS X"},{"code":"PF033","label":"Windows"}],"Version":"2.0.3;2.0.2","Edition":"","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21985912