IBM Support

IWS agent installation failed with error AWSFAB035E

Troubleshooting


Problem

The installation failed even the GSKit and compatibility\ucb packages are installed for both 32 and 64bit.

Symptom

Install IWS on a Solaris Sparc OS:
IBM Workload Scheduler (UNIX) 9.4.0.05
#
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AWSFAB051I Checking the Operating system
AWSFAB052I Checking the User
AWSFAB053I Checking input parameters
AWSFAB054I Checking TWSUser
AWSFAB056I Checking install directory
AWSFAB058I Checking missing configuration files
AWSFAB059I Checking IBM Workload Scheduler registry
AWSFAB372I Checking Prerequisites
AWSFAB117I Installing IBM Workload Scheduler agent
FAILED:
******************************
AWSFAB035E The installation has failed. For more details see the log file: /opt/IBM/TWA/logs/twsinst_SOLARIS_^9.4.0.05.log.
twsinst_SOLARIS_^9.4.0.05.log:
Thu May 30 17:39:23 BRT 2019  ----------------------------------------------------------
Thu May 30 17:39:23 BRT 2019  Start installLWAAction.sh command.                         
Thu May 30 17:39:23 BRT 2019  ----------------------------------------------------------
ld.so.1: agent: fatal: libcrypt_d.so.1: open failed: No such file or directory
Killed
ackage file: /opt/IBM/TWA/TWS/_uninstall/ACTIONTOOLS/teb/teb.zip
...
Test runtime libraries (Exec /opt/IBM/TWA/TWS/ITA/cpa/ita/agent -test "/usr/Tivoli/TWS/GSKit64/8/lib64")
Test returned 35072
REQUIRED: GSKit8 Libraries
Installation failed, rolling back
Skipping Agent start
error in itaTebInstAction
Thu May 30 17:39:37 BRT 2019  ----------------------------------------------------------
Thu May 30 17:39:37 BRT 2019  End installLWAAction.sh command.                          
Thu May 30 17:39:37 BRT 2019  ----------------------------------------------------------
ACTION STEP: AWSFAB117I Installing IBM Workload Scheduler agent
     EXIT VALUE: 1
FAILED:

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"Component":"SPARC","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"9.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
04 June 2019

UID

ibm10886671