Troubleshooting
Problem
When using "itmcmd manage" to reconfigure the Warehouse Proxy Agent or Summarization and Pruning (S&P) Agent, it hangs when trying to save the changes.
Symptom
Attempts to start the agent fail with the error "KCIIN0201E Specified product is not configured."
Reconfiguring the Agent via "itmcmd manage" and attempting to save the changes results in a hang, with the icon appearing as an hourglass.
[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"6.2.1;6.2.2;6.2.3","Edition":"","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
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Document Information
Modified date:
10 July 2024
UID
swg21566683