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'Item has already been added. Key in dictionary' error when modifying Database Connections for publish to datamart.

Troubleshooting


Problem

Administrator logs onto Controller application server, and launches 'Controller Configuration' from the Start Menu. Administrator clicks on 'Database connections for publish to datmart'. Administrator receives error message.

Symptom

An unexpected error has occurred while loading Database connections for publish to datamart. Please contact your system administrator for assistance.

Error message:
Item has already been added. Key in dictionary: 'connection name' Key being added: 'connection name'
Error source: Microsoft VisualBasic
Error trace: at Microsoft.VisualBasic.CompilerServices.Symbols.Container.InvokeMethod(Method TargetProcedure, Object[] Arguments, Boolean[] Copyback, .. at Cognos.Controller.Configuration.Controllerconfiguration.twSections_AfterSelect(Object sender, TreeViewEventArgs e)

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.1.1;8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1040513

Document Information

Modified date:
08 May 2025

UID

swg21348005