Troubleshooting
Problem
The OpenPages with Watson 8.2 release introduced a change to the reporting schema where multi-actor fields are now persisted in a parsed state. This change improves performance of multi-actor related field requests but there are some edge cases that might cause an issue in your environment. The two scenarios are:
1) You attempt to update the reporting schema and encounter an error. When you investigate the logs, the error details look similar to the following:
2) An error is encountered when security rule or filter is modified or when running update reporting schema:
Example of a security rule failure:
Example of a filter failure:
Example of an update reporting schema failure:
Note - While the error indicators for the use cases in Scenario 2 are different, the root cause of these errors all map to the same underlying issue.
Document Location
Worldwide
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Document Information
Modified date:
08 May 2025
UID
ibm16220540