Issue in adding multiple email addresses, while adding alerts in PCM 4.2.1 and above version.

Answer

Multiple email addresses can be added in alerts section in PCM, by separating with semi-colon ";". However in PCM 4.2.1 and above version, this has been identified as GUI defect, in which the e-mail cannot be sent out to multiple emails(separated by semi-colon).

In order to solve this GUI defect issue, please download and install the patch, pcm_4.2.1_build415859

http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=Platform%2BComputing&product=ibm/Other+software/Platform+Cluster+Manager&release=All&platform=All&function=fixId&fixids=pcm-4.2.1-build415859&includeSupersedes=0

Follow the below steps in order to install and configure the patch. You may find the "read me" file from the patch to find more details.

Applying this fix involves the following steps:
1. Download the "pcm-4.2.1-build415859" fix package from IBM Fix Central.
2. Upload the fix tar file to the Platform Cluster Manager management node.
3. On the Platform Cluster Manager management node, extract the fix tar file.
# mkdir -p /opt/pcm/pcm_4.2.1_build415859
# tar -zxvf pcm_4.2.1_415859_fix.tar.gz -C /opt/pcm/pcm_4.2.1_build415859
4. Install the fix.
a. Create a backup of the files affected by this fix.
# mkdir -p /opt/pcm/pcm_4.2.1_build415859/backup
# mv /opt/pcm/web-portal/gui/3.0/wlp/usr/servers/platform/apps/platform.war/alertFramework/alertPolicies/js/newAlertPolicyActionTab.js /opt/pcm/pcm_4.2.1_build415859/backup/newAlertPolicyActionTab.js.orig
b. Then, run the following command to replace the newAlertPolicyActionTab.js.
# chmod +x /opt/pcm/pcm_4.2.1_build415859/newAlertPolicyActionTab.js
# cp /opt/pcm/pcm_4.2.1_build415859/newAlertPolicyActionTab.js /opt/pcm/web-portal/gui/3.0/wlp/usr/servers/platform/apps/platform.war/alertFramework/alertPolicies/js/
5. Clear your web browser cache and log in to the Web Portal again and verify.