Troubleshooting
Problem
RETAIN tip H177751: Isolating memory failures: when running diagnostics on xSeries 440 system memory, a failure or error message will be recorded in both the diagnostic and service processor log.
Resolving The Problem
| Source |
|---|
RETAIN tip: H177751
| Symptom |
|---|
Isolating memory failures: when running diagnostics on xSeries 440 system memory, a failure or error message will be recorded in both the diagnostic and service processor log. The failure or error message format is: fff-ttt-iii-date-cc-text message
| Affected configurations |
|---|
- IBM eServer xSeries 440, type 8687, any model
| Solution |
|---|
Failure or error message format explained
| Section | Description |
|---|---|
| fff | Three-digit function code that indicates the function being tested when the error occurred. |
| ttt | Three-digit failure code that indicates the exact test failure that was encountered. |
| iii | Three-digit device ID. |
| date | Date that the diagnostic test was run and the error recorded. |
| cc | Check value that is used to verify the validity of the information. |
| text message | Diagnostic message that indicates the reason for the problem. |
The xSeries 440 Hardware Maintenance Manual (HMM) gives the following example of a failure or error message:
Error Code: 201-200-006-20030506-04-System Memory: Failed
The third parameter (iii) will indicate the failed memory DIMM as well as which CEC the memory is located. For example "006" will indicate DIMM slot 6 on the BOTTOM CEC, whereas "106" will indicate DIMM slot 6 on the TOP CEC
Notes:
- The latest edition of the HMM includes this updated information.
- Be sure to backup or save your current configuration before flashing the lastest firmware.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-51832