On an IPv6-only system, the installation program fails to launch with the following error message: "The IP address cannot be resolved on this machine.."

Troubleshooting

Problem

On an IPv6-only system, the installation program cannot be launched because it fails to resolve the IP address of the system. It gives the following information, even though the hosts file might be configured correctly: 1. /etc/hosts #127.0.0.1 loopback localhost # loopback (lo0) name/address ::1 loopback localhost # IPv6 loopback 2001:db8::1001 server-a server-a.example.com 2. root@server-a /data2/ISBuilds/is-suite # ./setup The IP address cannot be resolved on this machine, please contact your network administrator to correct the network configuration and retry.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM InfoSphere Information Server

Software version:
9.1

Operating system(s):
AIX, HP-UX, Linux, Solaris

Document number:
486541

Modified date:
25 April 2025

UID

swg21620019

IBM Support

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