IBM Support

Invoice Limits and Tolerances Problem

Troubleshooting


Problem

BMXAA2013E - Could not change invoice XXXX status to APPR. BMXAA1964E - Cannot approve invoice XXXX. The difference in cost between line 1 of the invoice and the purchase order line is 1,000 USD, which exceeds the tolerance of 0 USD.

Symptom

Unable to approve some invoices in Maximo 7.5 environments prior to 7.5.0.3.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Invoices","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg21677280