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Invalid user name or password error observed while logging in Engineering Test Management from the WebUI

Question & Answer


Question

Why do we see the below error while logging in Engineering Test Management, resulting in invalid username/Password?
Observation in console.log:
00000127 y.authentication.jaas.modules.UsernameAndPasswordLoginModule A CWWKS1100A: Authentication did not succeed for user ID Administrator. An invalid user ID or password was specified. [1/19/23 12:01:02:069 IST] 0000011b com.ibm.ws.security.wim.registry.util.LoginBridge E com.ibm.wsspi.security.wim.exception.WIMSystemException: CWIML4520E: The LDAP operation could not be completed. The LDAP naming exception javax.naming.CommunicationException: almadsrv.cabs.sys.in:389 [Root exception is java.net.ConnectException: Connection refused: connect] occurred during processing.

com.ibm.wsspi.security.wim.exception.WIMException: com.ibm.wsspi.security.wim.exception.WIMSystemException: CWIML4520E: The LDAP operation could not be completed. The LDAP naming exception javax.naming.CommunicationException: .xxx.in:389 [Root exception is java.net.ConnectException: Connection refused: connect] occurred during processing.at com.ibm.ws.security.wim.ProfileManager.loginImpl(ProfileManager.java:1823)

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"ARM Category":[{"code":"a8m0z000000blLUAAY","label":"ELM Test Management"}],"ARM Case Number":"TS011596621","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Product Synonym

IBM Engineering Test Management

Document Information

Modified date:
25 August 2023

UID

ibm16999105