Question & Answer
Question
Invalid shared memory" alerts error.
Answer
Contents
Problem
"Invalid shared memory" alerts error.
Solution
The Alert Service stops triggering alerts and updates the alert status report in the Tealeaf Portal.? The cause is a mismatch in versions between the Tealeaf Search Service and Alert Service.? You can confirm this by opening a browser while logged onto the Report Server and visiting:? http://localhost:19000/AlertStatus.
If you need credentials to access this menu contact IBM Tealeaf Customer Support and describe the problem.? If you can retrieve the report and it reflects invalid shared memory this indicates a mismatch in functionality.? Contact IBM Customer Support with the builds of both executables for assistance.
If you need credentials to access this menu contact IBM Tealeaf Customer Support and describe the problem.? If you can retrieve the report and it reflects invalid shared memory this indicates a mismatch in functionality.? Contact IBM Customer Support with the builds of both executables for assistance.
Article Reference
00001349
Applies to version(s):? 7.2;8.0;8.1;8.2;8.3;8.4
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Document Information
Modified date:
08 December 2018
UID
ibm10778195