IBM Support

"Invalid Report Server URI ... The remote server returned an error: (401) Unauthorized" when testing report server inside Controller Configuration

Troubleshooting


Problem

Administrator launches Controller Configuration. Administrator opens 'Report Server' section, and clicks green 'tick' box. An error appears.

Symptom

IBM Cognos Controller Configuration
Invalid Report Server URI.
[Details] [OK]

Error Details
The remote server returned an error: (401) Unauthorized.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21599013