Troubleshooting
Problem
When attempting to log in to Cognos, receive error:
"Invalid Login Response"
Symptom
Browser Network Debug trace shows:
bi/v1/login - response:
HTTP 403 - forbidden
Cognosserver.log shows:
XSRF-Token does not exist for method POST
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m0z000000GnPaAAK","label":"Client Tools-\u003EWeb Browsers"}],"ARM Case Number":"TS008840479","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
06 May 2025
UID
ibm16566351