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Invalid Login Response error when accessing Cognos Analytics via SSO

Troubleshooting


Problem

After running the automatic script to set up SSO, trying to access Cognos Analytics using SSO displays an "Invalid Login response" error.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0.9;11.0.8;11.0.7;11.0.6;11.0.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
01 May 2025

UID

swg22013566