Troubleshooting
Problem
This technote explains how to resolve an error, "Invalid login credentials". This can occur when creating an IBM Rational ClearQuest data source for the ClearQuest Report Designer.
Symptom
You use the ClearQuest Eclipse RCP client to view or create a data source for ClearQuest Report Designer. This Data Source error then occurs:
Invalid login credentials.
You can login to ClearQuest with this account with no such error. The account is also listed in the Report user list.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.0.1;7.1.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
Rational ClearQuest
Software version:
7.1, 7.1.0.1, 7.1.0.2
Operating system(s):
Linux, Windows
Document number:
393557
Modified date:
29 September 2018
UID
swg21395046
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