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Invalid LDAP Credential error when performing LDAP Login with IBM Filenet IDM Web Services

Troubleshooting


Problem

When performing an LDAP login using either IBM Filenet IDM Web Services or IBM Filenet IDM Open Client, login fails with Invalid LDAP Credential.

Symptom

IDM Web Services opens a window with the following message:


    Invalid LDAP Credential
    Number:0x80046A07
    Native Code 0x31
    Source IDM exception

[{"Product":{"code":"SS5USE","label":"IBM FileNet Web Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0;4.0.1;4.0.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21303602