IBM Support

Invalid class string error when starting Gateway

Troubleshooting


Problem

I tried opening up Gateway the usual way—by right-clicking on the project name in the browser, then selecting “Rational Rhapsody Gateway”. When I did, I got the following error message: Invalid class string

Symptom

Error message when launching Gateway from Rhapsody right-click menu or by double-clicking on rg.exe:


    "Exception: Invalid class string"

[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.2;7.5.1.1;7.5.1;7.5.0.1;7.5;7.4.0.1;7.4;7.3;7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
27 May 2022

UID

swg21429122