IBM Support

An "Internal QPI Link Width Reduction" event in the UEFI System Event Log is not reported in the IMM log - IBM System x3690

Troubleshooting


Problem

A "QuickPath Interconnect (QPI) Link Width Reduction Detected" error is logged in the Unified Extensible Firmware Interface (UEFI) F1 Setup Utility System Event Log as shown below:

Resolving The Problem

Source

RETAIN tip: H202809

Symptom

A "QuickPath Interconnect (QPI) Link Width Reduction Detected" error is logged in the Unified Extensible Firmware Interface (UEFI) F1 Setup Utility System Event Log as shown below:

Firmware Event

A corresponding Aux log event is logged to the Intelligent Platform Management Interface (IPMI) Event log, but it does not specify a QPI Link Reduction Detected error.

10 04/13/2011 21:05:24 BIOS 1 (System Event - Aux Log): Assertion: Entry added to Auxiliary Log: OEM Log 1 entry added. Type: ERROR_CODE Sev: IBM_ERROR_WARNING Class: Computing Sub-Class: Chipset Instance: 0x01000001 GUID: 0x69F4DCC9C4A7D51187DA Extended Data: 00 06 29 45 C3 B9 14 00 30 00 00 00 00 00 6D E8 AB 7F 00 00 00 00 00 00 00 00 01 02 01 00 03 06 AC 7F 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FF 07 00 00 00 00 00 00 FF FF 0F 80 E0 83 0F 80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

There is no corresponding event in the Integrated Management Module (IMM) log as should be expected.

Affected configurations

The system may be any of the following IBM servers:

  • System x3690 X5, type 7147, any model
  • System x3690 X5, type 7148, any model
  • System x3690 X5, type 7149, any model
  • System x3690 X5, type 7192, any model

This tip is not software specific.

This tip is not option specific.

The following system firmware level(s) are affected:

  • IMM yuooa6a and previous

Solution

This behavior will be corrected in a future release of IMM.

The target date for this release is scheduled for second quarter 2011.

The file is or will be available by selecting the appropriate Product Group, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

Workaround

If performance degradation is observed, check the System Event Log in the UEFI F1 Setup Utility.

Additional information

There could be sub-optimal system performance degradation resulting from the QPI Link Width Reduction.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU04WDX","label":"System x->System x3690 X5->7149"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU04WDY","label":"System x->System x3690 X5->7148"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU90ABQ","label":"System x->System x3690 X5->7147"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU90ACM","label":"System x->System x3690 X5->7192"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5087564