IBM Support

"Internal Error ... EclipseStarter failed! ... Java property 'user.home' ... does not match Windows %UserProfile% ..." when using JAVA-based functionality

Troubleshooting


Problem

User launches Controller. User tries to start any JAVA-based functionality (e.g. "Group - Command Center" or "Company - Command Center" or "Maintain - Jobs - Define"). An error appears. There is also an error recorded inside the 'ccr_integration.log' file (which is located inside the end user's Windows profile).

Symptom

Screen:
The error message may vary, depending on environments/circumstances. Below are some examples seen:

cid:image007.png@01CFA1A3.C1D337E0
Internal Error
Error details
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: org.eclipse.core.runtime.CoreException: Plug-in com.ibm.cognos.ccr.integration.application was unable to load class com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.throwException(RegistryStrategyOSGI.java:194)
<....>
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.cognos.ccr.integration.application (11).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:122)
<.....>
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:174)
... 9 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.cognos.ccr.integration.application.internal.Activator.start() of bundle com.ibm.cognos.ccr.integration.application.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
<....>
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
<....>
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 27 more

ccr_integration.log (located inside the end user's profile C:\Users\USERNAME\AppData\Roaming\Cognos\ccr):
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] POJO logger for integration facade started: count=10, limit=500000
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] JVM args: -Xoptionsfile=C:\Program Files (x86)\IBM\IBM Cognos <....>

2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationThreadFactory#initialize] Initialized OK
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#<init>] Instantiated OK
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.DefaultIntegrationFacade#initialize] Initializing ...
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] arguments: C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\,en_GB,ltr,helpURL=http://servername/ibmcognos/controllerhelp/documentation/en/&ccrUser=MY…\SQLIntegrationControllerDEV2
2014-07-17 15:09 | WARNING | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#resolveUserHome] Java property 'user.home' (\\fileserver\sharename\profilefolder\MYUSERNAME) does not match Windows %UserProfile% (C:\Users\MYUSERNAME); attempt to store user data in C:\Users\MYUSERNAME
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyUserConfigurationUpdater#isPropertiesEqual] Configuration file contents match
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] User configuration file is up-to-date: C:\Users\MYUSERNAME\ccr-config\.eclipse\configuration\config.ini
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] Properties:
[osgi.install.area=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\, osgi.syspath=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\plugins/, osgi.framework=null, osgi.configuration.area=C:\Users\MYUSERNAME\ccr-config\.eclipse\configuration, osgi.instance.area=C:\Users\MYUSERNAME\ccr-config\.eclipse\workspace, osgi.user.area=C:\Users\MYUSERNAME\ccr-config\.eclipse\userArea, REGIONAL_SETTINGS=en_GB, eclipse.orientation=ltr, java.library.path=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\]
<...>
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(AccessController.java:330)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 27 more
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Service started? false (service=null)
=================================================================================

If the end user now re-runs the same JAVA function, then they may receive a different error:

java.lang.IllegalStateException: Platform already running
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter.run(IntegrationServiceAdapter.java:212)
at java.lang.Thread.run(Thread.java:781)

Cause

There are several possible causes for similar symptoms.

  • TIP: For more examples, see separate IBM Technote #1968656.

This Technote specifically relates to the scenario where the cause is a limitation of Controller (reference APAR PI22879), which is triggered when the end user's Windows variable %DESKTOP% is configured to a non-default location, specifically a remote share.

Environment

In the following example, the end user's variable %DESKTOP% (located inside the registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders) is set to be \\myfileserver\sharename\myfolder:


This configuration is typically performed via a GPO (active directory policy), similar to the one shown below:

Resolving The Problem

Fix:
Upgrade to Controller 10.2.2021 (also known as 10.2.0 Fix Pack 1) or later.

Workaround:

There are two workarounds:

  • Method #1

Modify the relevant settings (e.g. registry key and/or GPO) so that the value for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Desktop is set to a standard location (e.g. C:\Users\USERNAME\Desktop).

  • Method #2

Create a folder 'ccr-config' at one level above the value inside 'Desktop'.

NOTE: This method only works when the value of 'Desktop' has a share name and then *also* an extra subfolder.

Example:

In the above example, the value of 'Desktop' is set to: \\myfileserver\sharename\myfolder

The solution is to create a folder 'ccr-config' inside the location: \\myfileserver\sharename

- In other words, there is now a folder called: \\myfileserver\sharename\ccr-config

Internal Use Only

PMR# 17307,019,866

  • Overall COGCQ00887869
  • IR COGCQ00887869
  • Defect COGCQ00888545
  • APAR COGCQ00888546 / PI22879

========================

Full CCR_INTEGRATION.LOG #1:


2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] POJO logger for integration facade started: count=10, limit=500000
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] JVM args: -Xoptionsfile=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin\default\options.default -Xlockword:mode=default,noLockword=java/lang/String,noLockword=java/util/MapEntry,noLockword=java/util/HashMap$Entry,noLockword=org/apache/harmony/luni/util/ModifiedMap$Entry,noLockword=java/util/Hashtable$Entry,noLockword=java/lang/invoke/MethodType,noLockword=java/lang/invoke/MethodHandle,noLockword=java/lang/invoke/CollectHandle,noLockword=java/lang/invoke/ConstructorHandle,noLockword=java/lang/invoke/ConvertHandle,noLockword=java/lang/invoke/ArgumentConversionHandle,noLockword=java/lang/invoke/AsTypeHandle,noLockword=java/lang/invoke/ExplicitCastHandle,noLockword=java/lang/invoke/FilterReturnHandle,noLockword=java/lang/invoke/DirectHandle,noLockword=java/lang/invoke/ReceiverBoundHandle,noLockword=java/lang/invoke/DynamicInvokerHandle,noLockword=java/lang/invoke/FieldHandle,noLockword=java/lang/invoke/FieldGetterHandle,noLockword=java/lang/invoke/FieldSetterHandle,noLockword=java/lang/invoke/StaticFieldGetterHandle,noLockword=java/lang/invoke/StaticFieldSetterHandle,noLockword=java/lang/invoke/IndirectHandle,noLockword=java/lang/invoke/InterfaceHandle,noLockword=java/lang/invoke/VirtualHandle,noLockword=java/lang/invoke/InvokeExactHandle,noLockword=java/lang/invoke/InvokeGenericHandle,noLockword=java/lang/invoke/VarargsCollectorHandle,noLockword=java/lang/invoke/ThunkTuple -Xjcl:jclse7b_26 -Dcom.ibm.oti.vm.bootstrap.library.path=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin -Dsun.boot.library.path=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin -Djava.library.path=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin;C:\Windows\SysWOW64;C:\Windows;C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin;C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\bin\j9vm;D:\app\oracle\product\11.2.0\client_64\product\11.2.0\client_1\bin;D:\app\oracle\product\11.2.0\client_1\bin;D:\Program Files (x86)\Business Objects XIr2\common\3.5\bin\NOTES\;D:\Program Files (x86)\Business Objects XIr2\common\3.5\bin\NOTES\DATA\;C:\Program Files\HP\NCU;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\NetApp\Windows Host Utilities\;C:\Program Files\NetApp\MPIO\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;D:\Program Files (x86)\Microsoft Application Virtualization Client;. -Djava.home=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre -Djava.ext.dirs=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\jre\lib\ext -Duser.dir=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration -Djava.runtime.version=pwi3270sr5-20130619_01 (SR5) -Djava.class.path=ccr-integration.jar;plugins\org.eclipse.osgi_3.8.2.v20130124-134944.jar
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationThreadFactory#initialize] Initialized OK
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#<init>] Instantiated OK
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.DefaultIntegrationFacade#initialize] Initializing ...
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] arguments: C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\,en_GB,ltr,helpURL=http://servername/ibmcognos/controllerhelp/documentation/en/&ccrUser=MY…\SQLIntegrationControllerDEV2
2014-07-17 15:09 | WARNING | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#resolveUserHome] Java property 'user.home' (\\fileserver\sharename\profilefolder\MYUSERNAME) does not match Windows %UserProfile% (C:\Users\MYUSERNAME); attempt to store user data in C:\Users\MYUSERNAME
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyUserConfigurationUpdater#isPropertiesEqual] Configuration file contents match
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] User configuration file is up-to-date: C:\Users\MYUSERNAME\ccr-config\.eclipse\configuration\config.ini
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] Properties:
[osgi.install.area=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\, osgi.syspath=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\plugins/, osgi.framework=null, osgi.configuration.area=C:\Users\MYUSERNAME\ccr-config\.eclipse\configuration, osgi.instance.area=C:\Users\MYUSERNAME\ccr-config\.eclipse\workspace, osgi.user.area=C:\Users\MYUSERNAME\ccr-config\.eclipse\userArea, REGIONAL_SETTINGS=en_GB, eclipse.orientation=ltr, java.library.path=C:\Program Files (x86)\IBM\IBM Cognos Controller\Integration\]
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] Initialized OK
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#executeCommand] execute command: scriptDefine
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.ServiceCommand#execute] scriptDefine: serviceAdapter.isStarted()=false, commandState=IDLE
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Starting ...
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.ServiceCommand#setCommandState] scriptDefine: ERROR
2014-07-17 15:09 | SEVERE | [com.ibm.cognos.ccr.integration.ServiceCommand#handleException] Failed to execute command 'scriptDefine' (state=LAUNCHING)
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: org.eclipse.core.runtime.CoreException: Plug-in com.ibm.cognos.ccr.integration.application was unable to load class com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.throwException(RegistryStrategyOSGI.java:194)
<....>
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.cognos.ccr.integration.application (11).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:122)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:469)
<....>
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:174)
... 9 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.cognos.ccr.integration.application.internal.Activator.start() of bundle com.ibm.cognos.ccr.integration.application.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
<...>
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(AccessController.java:330)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 27 more
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: org.eclipse.core.runtime.CoreException: Plug-in com.ibm.cognos.ccr.integration.application was unable to load class com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.throwException(RegistryStrategyOSGI.java:194)
<...>
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.cognos.ccr.integration.application (11).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:122)
<....>
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:174)
... 9 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.cognos.ccr.integration.application.internal.Activator.start() of bundle com.ibm.cognos.ccr.integration.application.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
<...>
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(AccessController.java:330)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 27 more
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-17 15:09 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Service started? false (service=null)

Example #2:
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] POJO logger for integration facade started: count=10, limit=500000
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] JVM args: -Xoptionsfile=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default\options.default -Xlockword:mode=default,noLockword=java/lang/String,noLockword=java/util/MapEntry,noLockword=java/util/HashMap$Entry,noLockword=org/apache/harmony/luni/util/ModifiedMap$Entry,noLockword=java/util/Hashtable$Entry,noLockword=java/lang/invoke/MethodType,noLockword=java/lang/invoke/MethodHandle,noLockword=java/lang/invoke/CollectHandle,noLockword=java/lang/invoke/ConstructorHandle,noLockword=java/lang/invoke/ConvertHandle,noLockword=java/lang/invoke/ArgumentConversionHandle,noLockword=java/lang/invoke/AsTypeHandle,noLockword=java/lang/invoke/ExplicitCastHandle,noLockword=java/lang/invoke/FilterReturnHandle,noLockword=java/lang/invoke/DirectHandle,noLockword=java/lang/invoke/ReceiverBoundHandle,noLockword=java/lang/invoke/DynamicInvokerHandle,noLockword=java/lang/invoke/FieldHandle,noLockword=java/lang/invoke/FieldGetterHandle,noLockword=java/lang/invoke/FieldSetterHandle,noLockword=java/lang/invoke/StaticFieldGetterHandle,noLockword=java/lang/invoke/StaticFieldSetterHandle,noLockword=java/lang/invoke/IndirectHandle,noLockword=java/lang/invoke/InterfaceHandle,noLockword=java/lang/invoke/VirtualHandle,noLockword=java/lang/invoke/InvokeExactHandle,noLockword=java/lang/invoke/InvokeGenericHandle,noLockword=java/lang/invoke/VarargsCollectorHandle,noLockword=java/lang/invoke/ThunkTuple -Xjcl:jclse7b_26 -Dcom.ibm.oti.vm.bootstrap.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin -Dsun.boot.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin -Djava.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin;C:\Windows\SysWOW64;C:\Windows;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\j9vm;C:\app_32\Administrator\product\11.2.0\client_2\bin;C:\app\Administrator\product\11.2.0\client_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\IBM\ITM\bin;C:\IBM\ITM\InstallITM;C:\IBM\ITM\TMAITM6;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\PROGRA~1\IBM\SQLLIB\BIN;C:\PROGRA~1\IBM\SQLLIB\FUNCTION;C:\PROGRA~1\IBM\SQLLIB\SAMPLES\REPL;. -Djava.home=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre -Djava.ext.dirs=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\lib\ext -Duser.dir=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration -Djava.runtime.version=pwi3270sr5-20130619_01 (SR5) -Djava.class.path=ccr-integration.jar;plugins\org.eclipse.osgi_3.8.2.v20130124-134944.jar
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationThreadFactory#initialize] Initialized OK
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#<init>] Instantiated OK
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.DefaultIntegrationFacade#initialize] Initializing ...
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] arguments: C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\,en_GB,ltr,helpURL=http://VBRACONT8AP2/ibmcognos/controllerhelp/documentation/en/&ccrUser=ADM&type=server&ccrUserPassword=FD9AAE8C4B172BDF300A3AE69259FE39EDA56AA8D69F6FF91F40174152393201EDE958CF331BFD8AB0D8F22A25D9C937774175B5DE5CED85AE0E9C5ECAABC025&theme=ControllerBA1,serverUrl=http://VBRACONT8AP2/ibmcognos/controllerserver/CCRWS.asmx&camPassport=MTswMTA6ZjBhZDUyZTAtYWE3ZC0xYTIwLTI2Y2YtZTcxNDllMzdjMjdjOjA5MzIzNjYwMjg7MDszOzA7&serverUDL=CS_Aramar_16437_Jun14&serverGUID=8BC735CB068E4CD99556F9E4214BA437&authenticationType=0&reportServerUrl=http://vbracont8ap2/ibmcognos/cgi-bin/cognos.cgi&serverConnectionID=ADMvbracontsql4CS_Aramar_16437_Jun14
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyUserConfigurationUpdater#isPropertiesEqual] Configuration file contents match
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] User configuration file is up-to-date: C:\Users\richard_registry\ccr-config\.eclipse\configuration\config.ini
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] Properties:
[osgi.install.area=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\, osgi.syspath=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\plugins/, osgi.framework=null, osgi.configuration.area=C:\Users\richard_registry\ccr-config\.eclipse\configuration, osgi.instance.area=C:\Users\richard_registry\ccr-config\.eclipse\workspace, osgi.user.area=C:\Users\richard_registry\ccr-config\.eclipse\userArea, REGIONAL_SETTINGS=en_GB, eclipse.orientation=ltr, java.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\]
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] Initialized OK
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#executeCommand] execute command: c4
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.ServiceCommand#execute] c4: serviceAdapter.isStarted()=false, commandState=IDLE
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Starting ...
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: com.ibm.cognos.ccr.integration.application.internal.IntegrationServiceImpl@ef8e1326
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Service started? true (service=com.ibm.cognos.ccr.integration.application.internal.IntegrationServiceImpl@ef8e1326)
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#invoke] waitForWorkbench, args: []
2014-07-24 08:22 | INFO | [com.ibm.cognos.ccr.integration.ServiceCommand#setCommandState] c4: ERROR
2014-07-24 08:22 | SEVERE | [com.ibm.cognos.ccr.integration.ServiceCommand#handleException] Failed to execute command 'c4' (state=LAUNCHING)
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: com.ibm.cognos.ccr.common.FatalException: Failed to launch!
at com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.start(IntegrationApplication.java:101)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: com.ibm.cognos.ccr.common.NoSuchModelException: Unable to find instance of model of type: configproperty[ConfigPropertyModel]
at com.ibm.cognos.ccr.common.DefaultModelContext.throwNewNoSuchModelException(DefaultModelContext.java:417)
at com.ibm.cognos.ccr.common.DefaultModelContext.getModelByIdentifier(DefaultModelContext.java:382)
at com.ibm.cognos.ccr.common.DefaultModelContext.getModel(DefaultModelContext.java:257)
at com.ibm.cognos.ccr.common.util.LocalizationUtils.getPresentationLocale(LocalizationUtils.java:222)
at com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.start(IntegrationApplication.java:91)
... 6 more
Caused by: com.ibm.cognos.ccr.common.WebServiceConnectionException: exceptionId=ERR.ANY.WEBSERVICECONNECTIONEXCEPTION.SERVICE_FAILED, argument(s)=[url=http://VBRACONT8AP2/ibmcognos/controllerserver/CCRWS.asmx, passport=MTswMTA6ZjBhZDUyZTAtYWE3ZC0xYTIwLTI2Y2YtZTcxNDllMzdjMjdjOjA5MzIzNjYwMjg7MDszOzA7, request=executeTask(com.ibm.cognos.ccr.common.ws.ServerTask: beanID=inConfigpropertyModelDAO, methodName=load, args.length=1, args=[com.ibm.cognos.ccr.common.ws.ServerTask$InstanceData@20a685bc])]
at com.ibm.cognos.ccr.ccrws.JAXWSClient.processResponse(JAXWSClient.java:88)
at com.ibm.cognos.ccr.ccrws.JAXWSClient.executeTask(JAXWSClient.java:134)
at com.ibm.cognos.ccr.ccrws.persistence.RemoteDao.executeTask(RemoteDao.java:97)
at com.ibm.cognos.ccr.ccrws.persistence.RemoteDao.load(RemoteDao.java:71)
at com.ibm.cognos.ccr.common.persistence.caching.CachingDao.load(CachingDao.java:103)
at com.ibm.cognos.ccr.common.AbstractModel.load(AbstractModel.java:561)
at com.ibm.cognos.ccr.common.AbstractModel.load(AbstractModel.java:551)
at com.ibm.cognos.ccr.common.AbstractModelFactory.getNewModel(AbstractModelFactory.java:81)
at com.ibm.cognos.ccr.common.AbstractModelFactory.getSharedModel(AbstractModelFactory.java:93)
at com.ibm.cognos.ccr.common.DefaultModelContext.getModelByIdentifier(DefaultModelContext.java:379)
... 9 more
Caused by: com.ibm.cognos.ccr.common.ResponseException: FAIL:Failed to load mapping in {0} for entity type {2} (connection details: {1}),%1=com.ibm.cognos.ccr.classic.MappingImportSQLDAO@3c6bb40e(size=18),%2=EntityType=configproperty,%3={SELECT id. code. entityTypeName FROM XMAPPING WHERE entityTypeName = 'com.cognos.ccr.models.configproperty.ConfigProperty'}
at com.ibm.cognos.ccr.common.WebServiceConnectionException.<init>(WebServiceConnectionException.java:69)
... 19 more
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: com.ibm.cognos.ccr.common.FatalException: Failed to launch!
at com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.start(IntegrationApplication.java:101)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: com.ibm.cognos.ccr.common.NoSuchModelException: Unable to find instance of model of type: configproperty[ConfigPropertyModel]
at com.ibm.cognos.ccr.common.DefaultModelContext.throwNewNoSuchModelException(DefaultModelContext.java:417)
at com.ibm.cognos.ccr.common.DefaultModelContext.getModelByIdentifier(DefaultModelContext.java:382)
at com.ibm.cognos.ccr.common.DefaultModelContext.getModel(DefaultModelContext.java:257)
at com.ibm.cognos.ccr.common.util.LocalizationUtils.getPresentationLocale(LocalizationUtils.java:222)
at com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.start(IntegrationApplication.java:91)
... 6 more
Caused by: com.ibm.cognos.ccr.common.WebServiceConnectionException: exceptionId=ERR.ANY.WEBSERVICECONNECTIONEXCEPTION.SERVICE_FAILED, argument(s)=[url=http://VBRACONT8AP2/ibmcognos/controllerserver/CCRWS.asmx, passport=MTswMTA6ZjBhZDUyZTAtYWE3ZC0xYTIwLTI2Y2YtZTcxNDllMzdjMjdjOjA5MzIzNjYwMjg7MDszOzA7, request=executeTask(com.ibm.cognos.ccr.common.ws.ServerTask: beanID=inConfigpropertyModelDAO, methodName=load, args.length=1, args=[com.ibm.cognos.ccr.common.ws.ServerTask$InstanceData@20a685bc])]
at com.ibm.cognos.ccr.ccrws.JAXWSClient.processResponse(JAXWSClient.java:88)
at com.ibm.cognos.ccr.ccrws.JAXWSClient.executeTask(JAXWSClient.java:134)
at com.ibm.cognos.ccr.ccrws.persistence.RemoteDao.executeTask(RemoteDao.java:97)
at com.ibm.cognos.ccr.ccrws.persistence.RemoteDao.load(RemoteDao.java:71)
at com.ibm.cognos.ccr.common.persistence.caching.CachingDao.load(CachingDao.java:103)
at com.ibm.cognos.ccr.common.AbstractModel.load(AbstractModel.java:561)
at com.ibm.cognos.ccr.common.AbstractModel.load(AbstractModel.java:551)
at com.ibm.cognos.ccr.common.AbstractModelFactory.getNewModel(AbstractModelFactory.java:81)
at com.ibm.cognos.ccr.common.AbstractModelFactory.getSharedModel(AbstractModelFactory.java:93)
at com.ibm.cognos.ccr.common.DefaultModelContext.getModelByIdentifier(DefaultModelContext.java:379)
... 9 more
Caused by: com.ibm.cognos.ccr.common.ResponseException: FAIL:Failed to load mapping in {0} for entity type {2} (connection details: {1}),%1=com.ibm.cognos.ccr.classic.MappingImportSQLDAO@3c6bb40e(size=18),%2=EntityType=configproperty,%3={SELECT id. code. entityTypeName FROM XMAPPING WHERE entityTypeName = 'com.cognos.ccr.models.configproperty.ConfigProperty'}
at com.ibm.cognos.ccr.common.WebServiceConnectionException.<init>(WebServiceConnectionException.java:69)
... 19 more

EXAMPLE 2B:
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] POJO logger for integration facade started: count=10, limit=500000
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#initializeLogger] JVM args: -Xoptionsfile=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default\options.default -Xlockword:mode=default,noLockword=java/lang/String,noLockword=java/util/MapEntry,noLockword=java/util/HashMap$Entry,noLockword=org/apache/harmony/luni/util/ModifiedMap$Entry,noLockword=java/util/Hashtable$Entry,noLockword=java/lang/invoke/MethodType,noLockword=java/lang/invoke/MethodHandle,noLockword=java/lang/invoke/CollectHandle,noLockword=java/lang/invoke/ConstructorHandle,noLockword=java/lang/invoke/ConvertHandle,noLockword=java/lang/invoke/ArgumentConversionHandle,noLockword=java/lang/invoke/AsTypeHandle,noLockword=java/lang/invoke/ExplicitCastHandle,noLockword=java/lang/invoke/FilterReturnHandle,noLockword=java/lang/invoke/DirectHandle,noLockword=java/lang/invoke/ReceiverBoundHandle,noLockword=java/lang/invoke/DynamicInvokerHandle,noLockword=java/lang/invoke/FieldHandle,noLockword=java/lang/invoke/FieldGetterHandle,noLockword=java/lang/invoke/FieldSetterHandle,noLockword=java/lang/invoke/StaticFieldGetterHandle,noLockword=java/lang/invoke/StaticFieldSetterHandle,noLockword=java/lang/invoke/IndirectHandle,noLockword=java/lang/invoke/InterfaceHandle,noLockword=java/lang/invoke/VirtualHandle,noLockword=java/lang/invoke/InvokeExactHandle,noLockword=java/lang/invoke/InvokeGenericHandle,noLockword=java/lang/invoke/VarargsCollectorHandle,noLockword=java/lang/invoke/ThunkTuple -Xjcl:jclse7b_26 -Dcom.ibm.oti.vm.bootstrap.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin -Dsun.boot.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin -Djava.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\default;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin;C:\Windows\SysWOW64;C:\Windows;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin;C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\bin\j9vm;C:\app_32\Administrator\product\11.2.0\client_2\bin;C:\app\Administrator\product\11.2.0\client_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\IBM\ITM\bin;C:\IBM\ITM\InstallITM;C:\IBM\ITM\TMAITM6;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\PROGRA~1\IBM\SQLLIB\BIN;C:\PROGRA~1\IBM\SQLLIB\FUNCTION;C:\PROGRA~1\IBM\SQLLIB\SAMPLES\REPL;. -Djava.home=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre -Djava.ext.dirs=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\jre\lib\ext -Duser.dir=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration -Djava.runtime.version=pwi3270sr5-20130619_01 (SR5) -Djava.class.path=ccr-integration.jar;plugins\org.eclipse.osgi_3.8.2.v20130124-134944.jar
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationThreadFactory#initialize] Initialized OK
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#<init>] Instantiated OK
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.DefaultIntegrationFacade#initialize] Initializing ...
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] arguments: C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\,en_GB,ltr,helpURL=http://VBRACONT8AP2/ibmcognos/controllerhelp/documentation/en/&ccrUser=ADM&type=server&ccrUserPassword=FD9AAE8C4B172BDF300A3AE69259FE39EDA56AA8D69F6FF91F40174152393201EDE958CF331BFD8AB0D8F22A25D9C937774175B5DE5CED85AE0E9C5ECAABC025&theme=ControllerBA1,serverUrl=http://VBRACONT8AP2/ibmcognos/controllerserver/CCRWS.asmx&camPassport=MTswMTA6ZjBhZDUyZTAtYWE3ZC0xYTIwLTI2Y2YtZTcxNDllMzdjMjdjOjMzNzgyNDc1NTc7MDszOzA7&serverUDL=CS_Aramar_16437_Jun14&serverGUID=482F2E53F764496E8568E0E88ADF2AF0&authenticationType=0&reportServerUrl=http://vbracont8ap2/ibmcognos/cgi-bin/cognos.cgi&serverConnectionID=ADMvbracontsql4CS_Aramar_16437_Jun14
2014-07-24 09:35 | WARNING | [com.ibm.cognos.ccr.integration.IntegrationClientUtils#resolveUserHome] Java property 'user.home' (\\vbracont8ap2) does not match Windows %UserProfile% (C:\Users\richard_registry2); attempt to store user data in C:\Users\richard_registry2
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] Installation updated, updating user configuration: C:\Users\richard_registry2\ccr-config\.eclipse
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyUserConfigurationUpdater#clearUserEclipseHome] Clear cached user data: C:\Users\richard_registry2\ccr-config\.eclipse
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyUserConfigurationUpdater#updateUserConfigurationFile] Copy C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\configuration\config.ini to C:\Users\richard_registry2\ccr-config\.eclipse\configuration\config.ini
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] User configuration updated OK
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initializeEclipseAndOSGi] Properties:
[osgi.install.area=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\, osgi.syspath=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\plugins/, osgi.framework=null, osgi.configuration.area=C:\Users\richard_registry2\ccr-config\.eclipse\configuration, osgi.instance.area=C:\Users\richard_registry2\ccr-config\.eclipse\workspace, osgi.user.area=C:\Users\richard_registry2\ccr-config\.eclipse\userArea, REGIONAL_SETTINGS=en_GB, eclipse.orientation=ltr, java.library.path=C:\Program Files (x86)\ibm\IBM Cognos Controller\Integration\]
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#initialize] Initialized OK
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationFacadeImpl#executeCommand] execute command: c4
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.ServiceCommand#execute] c4: serviceAdapter.isStarted()=false, commandState=IDLE
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Starting ...
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.ServiceCommand#setCommandState] c4: ERROR
2014-07-24 09:35 | SEVERE | [com.ibm.cognos.ccr.integration.ServiceCommand#handleException] Failed to execute command 'c4' (state=LAUNCHING)
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: org.eclipse.core.runtime.CoreException: Plug-in com.ibm.cognos.ccr.integration.application was unable to load class com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.throwException(RegistryStrategyOSGI.java:194)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:176)
at org.eclipse.core.internal.registry.ExtensionRegistry.createExecutableExtension(ExtensionRegistry.java:905)
at org.eclipse.core.internal.registry.ConfigurationElement.createExecutableExtension(ConfigurationElement.java:243)
at org.eclipse.core.internal.registry.ConfigurationElementHandle.createExecutableExtension(ConfigurationElementHandle.java:55)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:191)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.cognos.ccr.integration.application (11).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:122)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:469)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:395)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:464)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:421)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:412)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:703)
at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(BundleLoader.java:340)
at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(BundleHost.java:229)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(AbstractBundle.java:1212)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:174)
... 9 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.cognos.ccr.integration.application.internal.Activator.start() of bundle com.ibm.cognos.ccr.integration.application.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:300)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:263)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(AccessController.java:330)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 27 more
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: org.eclipse.core.runtime.CoreException: Plug-in com.ibm.cognos.ccr.integration.application was unable to load class com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.throwException(RegistryStrategyOSGI.java:194)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:176)
at org.eclipse.core.internal.registry.ExtensionRegistry.createExecutableExtension(ExtensionRegistry.java:905)
at org.eclipse.core.internal.registry.ConfigurationElement.createExecutableExtension(ConfigurationElement.java:243)
at org.eclipse.core.internal.registry.ConfigurationElementHandle.createExecutableExtension(ConfigurationElementHandle.java:55)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:191)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.cognos.ccr.integration.application (11).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:122)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:469)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:395)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:464)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:421)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:412)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:703)
at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(BundleLoader.java:340)
at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(BundleHost.java:229)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(AbstractBundle.java:1212)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:174)
... 9 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.cognos.ccr.integration.application.internal.Activator.start() of bundle com.ibm.cognos.ccr.integration.application.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:300)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:263)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(AccessController.java:330)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 27 more
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Polling servicetracker, service: null
2014-07-24 09:35 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#startEclipseAndServiceTracker] Service started? false (service=null)
2014-07-24 09:38 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#exit] Shutting down ...
2014-07-24 09:38 | INFO | [com.ibm.cognos.ccr.integration.IntegrationServiceAdapter#exit] Workbench stopped.

Screen error example #2b:
com.ibm.cognos.ccr.integration.IntegrationFacadeException: org.eclipse.core.runtime.adaptor.EclipseStarter failed!
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:170)
at java.lang.Thread.run(Thread.java:781)
Caused by: org.eclipse.core.runtime.CoreException: Plug-in com.ibm.cognos.ccr.integration.application was unable to load class com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.throwException(RegistryStrategyOSGI.java:194)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:176)
at org.eclipse.core.internal.registry.ExtensionRegistry.createExecutableExtension(ExtensionRegistry.java:905)
at org.eclipse.core.internal.registry.ConfigurationElement.createExecutableExtension(ConfigurationElement.java:243)
at org.eclipse.core.internal.registry.ConfigurationElementHandle.createExecutableExtension(ConfigurationElementHandle.java:55)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:191)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:168)
... 1 more
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.cognos.ccr.integration.application (11).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:122)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:469)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:395)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:464)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:421)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:412)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:703)
at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(BundleLoader.java:340)
at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(BundleHost.java:229)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(AbstractBundle.java:1212)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(RegistryStrategyOSGI.java:174)
... 9 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.cognos.ccr.integration.application.internal.Activator.start() of bundle com.ibm.cognos.ccr.integration.application.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:300)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:263)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
... 21 more
Caused by: java.lang.NullPointerException
at com.ibm.cognos.ccr.integration.application.internal.Activator.start(Activator.java:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(AccessController.java:330)
at
===============================================

RC: 24_Oct_2014: Seems to also cause "Failed to launch Java VM" when launching UDBR errors (PMR# 27347,019,866)

Related URL

1624259 - "Internal error ... <username>\ccr-config\.ec

APAR PI22879

1968656 - ** Troubleshooting ** "Internal error ... Pl

[{"Product":{"code":"SS9S6B","label":"Cognos Controller"},"Business Unit":{"code":"BU002","label":"Business Analytics"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":""}]

Document Information

Modified date:
15 June 2018

UID

swg21679447