Troubleshooting
Problem
User clicks "Company - Command Center". An error appears.
Symptom
Internal error:
Error Details:
java.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons: swt-win32-3836 (Not found in java.library.path)
swt-win32 (Not found in java.library.path)
C:\Users\USERNAME\.swt\lib\win32\x86\swt-win32-3836.dll (The specified module could not be found. )
C:\Users\USERNAME\.swt\lib....
<................>
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21959980