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Internal Application error loading data using Quick Load

Troubleshooting


Problem

An error occurs when data is imported using the Quick Load option.

Symptom


Error message:

An error occurs when data is imported using the Quick Load option

Internal Application Problem

X There was an internal application problem.
Try to save your work and exit the application.

Check console for complete stack trace.

com.cognos.ccl4j.exceptions.CCLRuntineException (root java.lang.NumberFormatException):
'null'
WHILE [CCLMsg: system text='invocation target exception occurred runInProgressDialog()']
Cause by: java.lang.reflect.InvocationTargetException
Cause by: java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Integer.java:428)
at java.lang.Integer.parseInt(Integer.java:510)
at com.cognos.planning.modelmanagement.export.write.SliceSpec.<init>(SliceSpec.java:65)
at com.cognos.planning.modelmanagement.export.read.SheetReader.createSliceSpec(SheetReader.java:89)
at com.cognos.planning.modelmanagement.export.read.SheetReader.<init>(SheetReader.java:39)
at com.cognos.planning.modelmanagement.export.read.WorkbookReader.<init>(WorkbookReader.java:67)
at com.cognos.planning.modelmanagement.export.quickload.Quickloader.readWorkBook(Quickloader.java:100)
55 more...

[ OK ]

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor ExcelAddIn","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor ExcelAddIn","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos 8 Planning

Software version:
8.4

Operating system(s):
Windows

Document number:
398553

Modified date:
09 May 2025

UID

swg21418438

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