Troubleshooting
Problem
User launches Controller. User receives error.
Symptom
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: uriString
at System.Uri..ctor(String uriString)
at System.Web.Services.Protocols.WebClientProtocol.set_Url(String value)
at Cognos.Controller.Common.CRNBridge.CRNBridge.set_EndPointURL(String sURL)
at Cognos.Controller.Proxy.ControllerReportNetService.RepNet.updateEndPoint (String url)
at Cognos.Controller.Proxy.CCRWS.GetUserInfo(String sGuid, String sUser, String passportId)
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m50000000KzLjAAK","label":"Logon Issues"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21974173